From Design with Intent Toolkit
Machiavellian design patterns for influencing behaviour
The Machiavellian Lens comprises design patterns which, while diverse, all embody an 'end justifies the means' approach of the kind associated with Niccolò Machiavelli. These will often be considered unethical, but nevertheless are commonly used to control and influence consumers through advertising, pricing structures, planned obsolescence, lock-ins and so on, and central to much work by authors such as Vance Packard and Douglas Rushkoff revealing the 'hidden' structures which shape our everyday behaviour. In technology contexts, Benjamin Mako Hill and Chris Nodder have both done great work exploring this area.
An element of Game Theory is present in some of the patterns, and this is an area worthy of further investigation.
Click on each of the cards below to go to a dedicated page about it (which will be expanded in due course).
Anchoring | Antifeatures & crippleware | Bundling | Degrading performance | First one free | Forced dichotomy | Format lock-in/out | Functional obsolescence | I cut, you choose | Poison pill | Serving suggestion | Slow/no response | Style obsolescence | Worry resolution
If you've used the cards and found them useful (or not), it would really be appreciated if you could have a go at a quick 5-minute survey. Every 40 respondents, there'll be a mini-prize draw for a book on interaction design, UX, architecture, or similar. The 39th respondent's just finished!